Handling of Personal Information

Basic Policy on Personal Information Protection

Toyota Financial Services Corporation provides financial services as a member of "Toyota" under the management philosophy of putting customers' interests and needs first.

1 Management of personal information

In order to ensure the appropriate protection and use of personal information in our company, we comply with all applicable laws, regulations, and rules regarding the protection of personal information, etc., and take appropriate security control measures to prevent leakage, loss, or damage of personal information in our company.
We will also continually improve this policy to ensure that personal information is handled appropriately.

2 Use of personal information

In accordance with the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003), we will use the personal information we receive within the scope of the purposes of use publicly announced or separately notified when the personal information was acquired.

3 Provision to third parties

We will not provide personal data to third parties, except as permitted by the Act on the Protection of Personal Information and related laws and regulations, or unless we have obtained the principal’s consent.

Handling of Personal Information of Executives and Employees of Business Partners, Parent Company and Group Companies, and customers who contacted us

1 Purpose of use

1 Personal information of executives and employees of our business partners and personal information obtained in connection with inquiries to us

  1. Negotiation, communication, consultation, review, ordering, settlement and handling of transactions
  2. Provision of services, etc. based on transactions
  3. Provision, collection and communication of information regarding our company and its services, etc., and response to inquiries
  4. Other purposes of use publicly announced or separately notified by our company upon acquisition of personal information

2 Personal information of executives and employees provided by the parent company and group companies

  1. Negotiation, communication, consultation, review, and correspondence related to operations
  2. Business management of group companies
  3. Other purposes of use publicly announced or separately notified by our company upon acquisition of personal information

2 Provision to third parties

For the purpose of business execution, business administration of our group companies, legal compliance by our group companies, and response to other inquiries, we will provide personal data to our group companies or business partners to the extent necessary to achieve such purposes. We will not provide personal data to third parties except as permitted under the Act on the Protection of Personal Information and related laws and regulations, or when we have obtained the principal’s consent.

Contact for inquiries at our company

Personal Information Contact
Risk Management Department
Toyota Financial Services Corporation
Nagoya Lucent Tower 15F, 6-1 Ushijima-cho, Nishi-ku, Nagoya 451-6015, Japan

[Note]
Please note that the original policy is in Japanese and in the case of any discrepancy the Japanese language version takes precedence.